Restaurant Operations Manager

2 weeks ago


Browns Plains, Queensland, Australia Mad Mex Full time

About Us

At Mad Mex, we are passionate about building great teams by providing ongoing training to support each individual's journey to achieve their goals. Our restaurants are all about people, and we are committed to delivering a great experience for our customers, also known as Amigos.

About the Role

Our Assistant Restaurant Managers are hands-on and lead by example, taking charge during the shift and being responsible for ensuring an exceptional customer service experience through team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and team training and coaching.

About You

We are looking for someone with loads of energy and a great passion for delivering high-quality food and services. Ideally, you will be an exceptional leader with experience in managing business operations in a shift work environment, coupled with a proven track record of building and motivating a team.

The Benefits of Working at Mad Mex

  • You will be eligible for our bonus program, with rewards for meeting or exceeding your targets
  • We are growing with huge expansion goals, offering development opportunities
  • As a Full-Time team member, you could be eligible for our Mad Mex Paid Parental Leave Program (up to 6 weeks paid leave for primary carer at full pay)
  • As a Member of the Mad Mex Corporate Familia, you will get exclusive access to our Discounts platform, with great discounts at various locations
  • Epic recognition program
  • Complimentary access to our Employee Assistance Program – confidential counselling, for when you just need someone to talk to
  • We offer ongoing training and development to help you achieve your goals
  • We really live our values of Authentic, Connected, Cheeky, Healthy, and Own It
  • 50% off all meals and a free meal when you work a 5-hour shift
  • We have an employee feedback platform, where everyone can have their voice heard
  • We offer competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities
  • Party and join in on fun team bonding exercises


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