High-End Concierge
1 week ago
Delivering exceptional front desk services and creating a welcoming atmosphere for residents of high-end apartment complexes is at the core of this role.
This position involves acting as the face of the building, providing 5-star service to residents and guests, and ensuring a professional welcome experience.
The focus of this role is to deliver industry leading concierge services that bond with clients and their guests. This includes assisting the Building Manager to maintain the site.
Key Responsibilities:
- Providing all residents and guests with a 5-star service experience.
- Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
- Distributing and securing all resident keys, security devices and parcels or dry cleaning.
- Internal and External Patrolling.
- Completing Incident Reports when necessary and responding to emergencies.
- Ensuring entry and lifts are tidy and presentable.
Qualifications and Requirements:
- Ability to build rapport with residents and cooperative relationships with the team.
- Availability to work late nights and weekends.
- Front of house or customer service experience.
- Proven quality written and verbal communication skills.
Benefits:
- Uniform provided (Black business suit, tie/name badge for men; Black business suit, scarf/name badge for women).
- Training prior to first shift.
- Immediate start available.
Additional Information:
Applicants must be eligible to work in Australia.
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