Senior Leadership Position in Disability Services

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $65,000 - $70,000
Senior Leadership Role in Disability Services

Are you a passionate and driven individual seeking a challenging leadership role? We are currently looking for a dedicated Service Delivery Leader to oversee the delivery of high-quality, client-centred services in the disability and ageing sector.

The successful candidate will lead a team of support workers, manage daily operations, ensure regulatory compliance, and champion a positive team culture. Working closely with regional managers and cross-functional teams, they will help implement and improve individualised support plans that enhance client wellbeing and independence.

Key Responsibilities:
  • Coordinate High-Quality Service Delivery:
  • Oversee the daily operations and delivery of home and daily living supports, ensuring client-centred care that enhances quality of life for people with disabilities and older adults.
  • Lead and Supervise Staff:
  • Provide effective leadership, supervision, and training to support workers, fostering a safe and respectful environment focused on continuous development and high-quality service.
  • Manage Individual Client Support Plans:
  • Ensure all client plans are current, compliant, and implemented appropriately, with accurate documentation to support care delivery and funding requirements.
  • Ensure Compliance and Quality Standards:
  • Maintain adherence to all relevant policies, procedures, and industry standards, supporting audit readiness and accurate record-keeping.
  • Actively Contribute to Service Improvements:
  • Identify opportunities to enhance client outcomes and operational efficiency.
  • Stakeholder Engagement:
  • Build and maintain strong relationships with internal and external stakeholders to support and improve delivery of client-centred services.
Requirements:
  • Tertiary qualification in disability or related field or minimum Certificate IV in Disability with substantial experience;
  • Current Australian Driver's License;
  • Working with Vulnerable People (WWVP) registration with NDIS Endorsement and Child-Related Activity;
  • NDIS Worker Orientation Module Certificate;
  • Current First Aid and CPR certificate;
  • Strong understanding of relevant regulations and standards;
  • Demonstrated ability to lead and support teams;
  • Strong stakeholder engagement and relationship management skills;
  • Ability to drive continuous improvement and innovation.
Benefits:
  • Health and wellbeing support: 24/7 access to a holistic employee assistance program;
  • Salary packaging: Non-for-profit salary packaging up to $15,900 per annum;
  • Discount shopping programs: Save at over 450 retailers;
  • Study Discount: 25% discount for undergraduate and postgraduate courses at Torrens University;
  • Employee referral program: Earn a bonus for referring successful candidates at completion of their probationary period;
  • Professional development: In addition to a comprehensive induction program and ongoing professional development, opportunities for career progression are available.

This is an excellent opportunity for a motivated and experienced leader to make a meaningful impact in the lives of individuals with disabilities and older adults. If you are passionate about delivering high-quality services and driving improvements, please apply now

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