Service Delivery Specialist

2 days ago

Central Coast Council, Australia beBeeICT Full time $80,000 - $100,000
Job Title: ICT Service Delivery Officer

This is a permanent full-time or part-time opportunity for an enthusiastic, inquisitive ICT Service Delivery Officer to work with some of the latest technologies in the industry.

  • Support the student device and software program by assisting with the operation of the ICT Service desk;
  • Develop and maintain a cohesive working environment for team members;
  • Stay up-to-date with current developments to identify needs for further professional development;
  • Monitor Service Desk queue to ensure timely action on all ticket requests;
  • Analyse Service Desk incident queue to develop a proactive approach to problem solving and optimising time spent.
Required Skills and Qualifications:
  • Strong technical knowledge and skills in ICT services;
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Proven analytical and problem-solving skills;
  • Commitment to ongoing professional development.
Benefits:
  • A great opportunity to work with the latest technologies in the industry;
  • A collaborative and supportive working environment;
  • Ongoing professional development opportunities;
  • The chance to make a real difference in the lives of students and staff.
How to Apply:

Please refer to the College website for a prospectus and application form at www.gpcc.nsw.edu.au.

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