Facilities Operations Manager

1 week ago

Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About the Role


This position is responsible for safely, effectively and efficiently managing the facilities operations of leased office portfolios with 3-6 offices, and providing support to the National Facilities Manager.




  2. Manage the overall performance of the regional facility management operations, including maintenance services, minor tenancy refurbishments, relocations, environmental and sustainability programs, WHS, and business risk and continuity management strategies.
  3. Contribute to the strategic framework for the delivery of facility management and a new service delivery model, supporting the planning and implementation of facilities management services for new and changing business requirements.
  4. Contribute to and implement agreed performance goals, standards, and measures to inform facility-focused capital and operations, as well as FTE asset management.
  5. Identify, manage, and escalate risks associated with regional facility management operations, programs, and assets, ensuring performance and mitigation where practicable.
  6. Ensure that all Facility Management maintenance and service requests are resolved efficiently and in accordance with established service level agreements, maintaining a high degree of communication and professionalism throughout.
  7. Lead and oversee a team of Mailroom and/or Concierge professionals, of between 2 and 7 people.


About You


We are seeking a professional with experience and knowledge of contemporary facilities management practices, facilities operations, contract management, health, and safety practices in the workplace, and associated corporate communications.




  • Demonstrated ability to build and maintain effective relationships with staff, clients, intermediaries, and service providers.
  • Demonstrated evidence of successfully leading and delivering projects within time, budget, and resource constraints, achieving sustainable outcomes, with experience in the development and management of project budgets, cost modelling, and in assessing and managing contracts for work.
  • Experience performing vendor management duties, including performance management.
  • Willingness and ability to attend work outside of office hours to support maintenance activities that cannot be conducted during normal business hours.


What's on Offer


As a member of our team, you will have the opportunity to work in a supportive and inclusive environment, with access to a range of benefits and opportunities for growth and development.




  • Be part of a team that is open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.


About Allianz


At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.

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