Case Manager

3 weeks ago

Surry Hills, New South Wales, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Job Title: Case Manager

We are seeking a values-driven and proactive Case Manager to deliver high quality case management and living skills support services to young people who are at risk of or experiencing homelessness.

This is a permanent, full-time position based in Surry Hills, NSW, with a salary and conditions in accordance with SCHADS Crisis Award Level 2.

Key Responsibilities
  • Establish effective relationships with clients that encourage self-determination and participation.
  • Provide case management support to clients in accordance with TSA case management models and standards of practice.
  • Develop individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients.
  • Identify risks to clients, staff and TSA and bring them to the attention of the Team Leader as soon as possible.
  • Identify service gaps and make recommendations for service delivery improvements to the Team Leader.
  • Work to the direction of the Team Leader and State Practice Lead on the development, implementation and review of therapeutic case plans.
  • Participate in TSA working groups and external community inter-agencies.
  • Engage in ongoing informal and formal reflective practice and be committed to continuous learning.
Requirements
  • A current and valid NSW Working with Children Check.
  • A current NSW Driver's licence.
  • A minimum of 3 years case management experience.
  • A minimum of Diploma level qualification in a relevant discipline - Youth Work, Community Services / Case Management.
  • Experience in youth work or within a Specialist Homelessness Service.
  • Demonstrated experience and ability to work with those impacted by substance misuse, alcohol, gambling, and mental health conditions.
  • A basic understanding of Attachment Disorder.
  • The ability to write strengths-focused and evidence-based documentation.
  • Experience working in collaboration with other organisations.
  • Understanding of Investigative interviewing and/or motivational interviewing skills.
What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts/benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose-driven career with positive social and sustainable outcomes.
  • Employee Assistance Program - independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.
  • Positively supporting and impacting the lives of others through your career contribution.

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