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Senior Customer Experience Advocate
3 weeks ago
This is an exceptional opportunity to play a pivotal role in helping prospective customers and clients execute Luminance's technology within their own environments seamlessly.
As a Product Specialist, you will have extensive knowledge of the product and its benefits for lawyers.
Working closely with prospective customers during their Proof of Value (or trial) period, you will provide expert advice on their live projects or cases. This entry-level position offers the chance to collaborate with senior teams at various companies – from multinational law firms and manufacturing businesses to global retailers and pharmaceutical giants.
The ideal candidate will be highly skilled in building rapport with customers, maintaining excellence in every interaction while providing solutions that meet their needs.
As part of our team, you will work diligently to ensure customer satisfaction, expanding your expertise in the process.
We are looking for a skilled professional who can excel in this role, making significant contributions to our organization.
Our goal is to provide the best possible experience for our customers, and we believe that this role is crucial in achieving that objective.
By joining us, you will have the opportunity to grow professionally, expand your skills, and become an integral part of our team.