Desktop Support Specialist
4 days ago
Hastings Deering is seeking an experienced Desktop Support Specialist to join our team in Mackay. As a key member of our IT department, you will provide high-quality desktop support and resolve customer problems efficiently.
Key Responsibilities:
• Monitor and prioritise the Service Desk ticketing system for tickets assigned to the queue
• Provide desktop support and resolve customer issues through remote troubleshooting
• Document all reported incidents through ITIL practices
• Resolve Level 2 Desktop Support issues and provide equipment and software support as required
About You:
You will have solid experience working in a customer-oriented IT role, with exceptional stakeholder engagement and communication skills. You are a solution-focused individual with the ability to work unsupervised and take initiative. Strong knowledge of MS Windows 10, Office 365, VPN, O365 Admin Console, Intune, and Network Connectivity fundamentals is essential.
What We Offer:
Hastings Deering offers a competitive remuneration package, including:
• A rewarding career with diverse opportunities
• Employee Assistance Program for employees and their families
• Discounts on private health, vehicles, travel, and more
• A culture of inspiration, innovation, collaboration, and execution
• Ongoing training and support to further your career
• Free on-site parking
About Hastings Deering:
We are a leading distributor of heavy machinery and equipment in Australia, providing quality products and services to our customers. Our company values diversity and inclusion, and we are committed to creating a workplace where everyone feels valued and respected.
Salary:
$85,000 - $105,000 per annum, depending on experience
-
High-Level Desktop Support Specialist
4 days ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled High-Level Desktop Support Specialist to join our team. This permanent, full-time opportunity is located in our Mackay branch.Job DescriptionThe key task of this role is to resolve more complex requests or assign to the appropriate resolver group, whilst ensuring the overall customer service...
-
Desktop Support Specialist
23 hours ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled IT Support Analyst to join our team in Mackay. The successful candidate will provide high-quality desktop support to our internal customers, ensuring a seamless and efficient experience.The role involves monitoring and prioritizing tickets, responding quickly to requests, and providing...
-
IT Support Analyst
7 days ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full time{"About Your Role": "At Hastings Deering (Australia) Ltd, we are currently recruiting for a skilled IT Support Analyst to join our diverse team. This permanent, full-time opportunity is located in our Mackay branch and is a key role in providing quality IT Desktop Support to our internal customers.", "Key Responsibilities": "• Monitor and prioritise the...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled IT Support Specialist to join our team and provide high-quality IT desktop support to our internal customers.The successful candidate will be responsible for resolving complex requests, monitoring the Service Desk ticketing system, and providing remote troubleshooting support on desktop...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout Your RoleHastings Deering is seeking a skilled IT Support Analyst to provide high-quality desktop support to our internal customers. As a key member of our team, you will be responsible for resolving complex requests and ensuring a high standard of customer service.Key ResponsibilitiesMonitor and prioritize the Service Desk ticketing system for tickets...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering Full timeAbout Your RoleHastings Deering is seeking a skilled IT Support Analyst to provide high-quality desktop support to our internal customers. As a key member of our team, you will be responsible for resolving complex requests, ensuring excellent customer service, and working collaboratively with our diverse team.Key ResponsibilitiesMonitor and prioritize the...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering Full timeAbout the RoleHastings Deering is seeking a skilled IT Support Analyst to join our team in Mackay. As a key member of our IT department, you will provide high-quality desktop support to our internal customers, resolving complex requests and ensuring exceptional customer service.Key ResponsibilitiesMonitor and prioritize the Service Desk ticketing system,...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout Your RoleHastings Deering is currently recruiting for a skilled IT Support Analyst to join our diverse team and provide quality IT desktop support to our valued internal customers.This permanent, full-time opportunity is available in our Mackay branch, where you will be responsible for resolving complex requests and ensuring a high standard of customer...
-
IT Support Specialist
1 month ago
Mackay, Queensland, Australia Hastings Deering Full timeAbout the RoleHastings Deering is seeking a skilled IT Support Analyst to join our team in Mackay. As a key member of our IT department, you will be responsible for providing high-quality desktop support to our internal customers.Key ResponsibilitiesMonitor and prioritize the Service Desk ticketing system for tickets assigned to the queue, responding quickly...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering Full timeAbout the RoleHastings Deering is seeking a skilled IT Support Analyst to join our team in Mackay. As a key member of our IT department, you will provide high-quality desktop support to our internal customers, resolving complex requests and ensuring excellent customer service.Key ResponsibilitiesMonitor and prioritize the Service Desk ticketing system,...
-
IT Support Specialist
4 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled IT Support Analyst to join our team. As a key member of our IT department, you will provide high-quality desktop support to our internal customers.Key ResponsibilitiesMonitor and prioritize the Service Desk ticketing system for tickets assigned to the queueProvide desktop support and resolve...
-
IT Support Specialist
3 weeks ago
Mackay, Queensland, Australia Hastings Deering Full timeAbout the RoleHastings Deering is seeking a skilled IT Support Analyst to join our team in Mackay. As a key member of our IT department, you will provide high-quality desktop support to our internal customers, resolving complex requests and ensuring excellent customer service.Key ResponsibilitiesMonitor and prioritise the Service Desk ticketing system,...
-
IT Desktop Support Specialist
2 days ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is currently recruiting for an IT Support Analyst to join our team. This permanent, full-time opportunity is located in our Mackay branch.The key task of this role is to resolve complex requests and ensure a high standard of customer service experience.
-
Technical IT Support Specialist
3 hours ago
Mackay, Queensland, Australia Hastings Deering Full timeAbout the RoleWe are currently recruiting for an IT Support Analyst (Level 2) to join our diverse team in Mackay.Key responsibilities include resolving complex requests, monitoring and prioritising the Service Desk ticketing system, and providing desktop support and remote troubleshooting assistance.About YouYou will have solid experience working in a...
-
Help Desk Specialist
2 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout Your RoleHastings Deering (Australia) Ltd is seeking a skilled IT Support Analyst (Level 2) to join our team. As a Desktop Support Engineer, you will provide high-quality IT desktop support to our internal customers, working on a permanent, full-time basis in our Mackay branch.Your Key ResponsibilitiesMonitor and prioritize Service Desk ticketing...
-
Occupational Therapy Specialist
2 weeks ago
Mackay, Queensland, Australia HealthcareLink Support Full timeOccupational Therapy OpportunityWe are seeking an enthusiastic Occupational Therapist to join our multi-disciplinary clinic in Mackay, QLD. As an Occupational Therapist, you will be handling NDIS clients and administering Occupational Therapy assessments. Your role will involve developing and implementing therapy plans, monitoring, evaluating, and reviewing...
-
IT Support Analyst
4 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled IT Support Analyst to join our team. As an IT Support Analyst, you will be responsible for providing quality IT desktop support to our valued internal customers.The successful candidate will have solid experience working in a customer-oriented IT Support Analyst Level 2 role, along with...
-
IT Support Analyst
4 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled IT Support Analyst to join our team. As an IT Support Analyst, you will be responsible for providing quality IT desktop support to our valued internal customers.The successful candidate will have solid experience working in a customer-oriented IT Support Analyst Level 2 role, along with...
-
Disability Youth Support Specialist
3 weeks ago
Mackay, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full timeSouthern Cross Support Services is a leading Child Safety provider in Queensland, seeking dedicated Disability Support Workers to transition into the youth sector and make a difference in the lives of young people.This role offers a unique chance to apply transferable skills in a new and exciting setting, supporting and empowering young individuals to reach...
-
Technical Support Specialist
2 weeks ago
Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full timeAbout the RoleHastings Deering (Australia) Ltd is seeking a skilled and motivated individual to join our award-winning team in Mackay as a Minestar - Field Specialist.This is an exciting opportunity to work with Minestar Solutions as a technician supporting key customers across the Central Queensland Coal Fields.As a Minestar - Field Specialist, you will be...