Technical IT Support Specialist
6 hours ago
We are currently recruiting for an IT Support Analyst (Level 2) to join our diverse team in Mackay.
Key responsibilities include resolving complex requests, monitoring and prioritising the Service Desk ticketing system, and providing desktop support and remote troubleshooting assistance.
About YouYou will have solid experience working in a customer-orientated IT Support Analyst Level 2 role, with exceptional stakeholder engagement and communication skills. A high degree of initiative and ability to work unsupervised are essential.
Sound knowledge of MS Windows 10, Office 365, VPN, O365 Admin Console, Intune, and Network Connectivity fundamentals is required. Tertiary Qualifications in IT and exposure to MS Dynamics AX and Warehouse Management Systems (SCALE) are highly regarded.
What We OfferA competitive remuneration package, including a salary range of AU$60,000 - AU$80,000 per annum, based on experience and qualifications.
Ongoing training and support to further your career, free on-site parking, and a culture of inspiration, innovation, collaboration, and execution make us an attractive employer in Mackay.
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