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Networks and Operations Leadership Opportunity
2 weeks ago
Job Title:
Operations Excellence Lead
This is a 24-month contract that can be based out of Melbourne. The key focus of this role is to drive the design and implementation of a disciplined operational rhythm with distribution business, metering coordinators, and other market participants in the network and metering space.
Key Responsibilities:
- Establish effective relationships with all relevant Network participants engaged with Dodo Power & Gas.
- Track key operational metrics and performance indicators to ensure service level agreements are consistently met.
- Identify process improvements and system enhancements to optimize efficiency, reliability, and quality of network and metering services delivered to customers.
- Lead the execution of the Legacy Meter Replacement Program across the NEM, ensuring alignment with regulatory timelines and compliance with the Australian Energy Regulator framework.
- Define commercial strategy around third-party service provider relationships required to support and manage customer portfolio.
- Design strategies to minimize revenue leakage associated with network and metering pass-through charges.
Requirements:
- A Tertiary qualification in business, commerce or finance is desirable but not essential.
- 3-5 years of experience within Network and Metering operations at an Energy Retail Provider, Metering Coordinator, or Energy Distributor.
- Proven experience in managing third-party partners and vendors.
- Exceptional commercial modelling and analytical skills, with high detail orientation and sound commercial acumen.
- Strong interpersonal engagement skills and service-oriented mindset.
