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Hospitality Ambassador

2 weeks ago

City of Parramatta Council, Australia Royal Australasian College of Surgeons (RACS) Full time
About Us

We are a contemporary hotel located in the heart of Canberra, offering a unique blend of history and modern hospitality. Our 80-room hotel is within walking distance of the city's CBD, Lake Burley Griffin, and many national attractions.

Purpose

As a Housekeeping Attendant, you play a vital role in maintaining the high standards of cleanliness and comfort for our guests. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Key Responsibilities
  • Cleaning and Maintenance: Thoroughly clean all sections of the guest rooms, including changing linens, cleaning bathrooms, and wiping down surfaces to ensure an exceptional first impression.
  • Team Collaboration: Work harmoniously within the team to achieve impeccable standards and provide exceptional service to our guests.
  • Housekeeping Trolleys: Maintain and restock housekeeping trolleys, keeping them organized and well-equipped.
  • Safety and Security: Use cleaning materials with care and adhere to safety protocols to ensure a secure environment for our guests.
  • Guest Experience: Respect guest privacy and security, upholding our commitment to their comfort and providing a flawless experience.
Requirements
  • Previous Experience: Previous experience as a cleaner or room attendant is highly valued.
  • Communication Skills: Possess warm and welcoming communication skills, making guests and colleagues feel at ease.