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Hospitality Ambassador

2 weeks ago


City of Greater Shepparton, Australia Seminole Hard Rock Support Services Full time
Job Overview

We are seeking a highly skilled and charismatic Hospitality Ambassador to join our team at Seminole Hard Rock Support Services. As a key representative of our establishment, you will be responsible for delivering exceptional customer service while showcasing your knowledge of premium beverages.

The ideal candidate will possess a strong understanding of spirits, wines, and mixed cocktails, with the ability to mix well-balanced drinks and shots according to established recipes. You will work in an efficient and professional manner, maintaining the cleanliness of your workstation and equipment.

Responsibilities:
  • Provide quality guest service by preparing and serving tableside beverages in a timely manner.
  • Handle cash and credit card transactions accurately and efficiently.
  • Engage in conversation with guests in a friendly and professional manner, promoting the venue and its products.
  • Pour drinks and mix well-balanced cocktails following standard recipes.
  • Collect customer information for the venue database, increasing personal clientele through proactive marketing efforts.