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Hospitality Experience Ambassador

1 week ago

City of Whitehorse, Australia Royal Australasian College of Surgeons (RACS) Full time

We are seeking a passionate and skilled Food & Beverage Attendant to join our team at Mantra on Jolimont. As a member of our hospitality team, you will be responsible for providing exceptional customer service, preparing drinks and meals, and maintaining a clean and safe environment.

Job Overview

The successful candidate will have a proven track record in customer service, with a strong focus on delivering exceptional guest experiences. They will be proficient in food and beverage protocols, including table service, beverage expertise, event service and coffee crafting skills.

Key Responsibilities
  • Provide exceptional customer service, responding promptly to guest queries and resolving any issues efficiently.
  • Prepare and serve drinks and meals, adhering to Accor's high standards of quality and presentation.
  • Maintain a clean and safe environment, ensuring that all service areas are tidy and well-organized.
  • Collaborate with colleagues to achieve excellent results, supporting each other to deliver outstanding guest experiences.
Benefits
  • ALL Heartist Membership - Enjoy discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts - Take advantage of discounts on a range of accommodation, services and events for those who matter most.
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on worldwide stays.
  • Learn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy.