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Customer Service Representative

2 months ago

Parramatta, New South Wales, Australia Active Recruitment Full time
Customer Support Roles

Active Recruitment is seeking talented individuals to fill multiple customer-focused positions in our dynamic team. As a Sales Support Associate or Product Support Associate, you will play a crucial role in delivering exceptional customer experiences.

Key Responsibilities:
  • Customer Service: Provide top-notch support to retailers and consumers, ensuring smooth operations and resolving issues efficiently.
  • Problem-Solving: Proactively address customer concerns and find solutions to complex problems.
  • Attention to Detail: Maintain a high level of accuracy in all tasks, ensuring quality and precision.
  • Communication: Effectively communicate with customers, both in writing and verbally, to provide clear and concise information.
What We Offer:
  • Flexible Work Arrangements: Work from home 50% of the time after initial training.
  • Permanent and Temporary Positions: Ongoing opportunities for permanent and temporary employees.
  • Competitive Benefits: Higher than standard superannuation, discounts on products, and life insurance for permanent employees.
Requirements:
  • Customer Service Skills: Strong ability to deliver exceptional customer experiences.
  • Problem-Solving Abilities: Excellent skills in resolving complex problems.
  • Attention to Detail: Meticulous attention to detail in all tasks.
  • Communication Skills: Exceptional written and verbal communication skills.
  • Experience: Experience working in similar roles or positions with transferrable skills.

If you are passionate about delivering great customer experiences and thrive in a fast-paced environment, we would love to hear from you.