Luxury Service Ambassador

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbassadorship Full time $90,000 - $110,000

**Experience the Art of Exceptional Service**

We are seeking a highly skilled and charismatic Luxury Service Ambassador to join our team. Located in the heart of Sydney, we offer breathtaking views of the iconic cityscape.

As a Luxury Service Ambassador, you will be the face of our hotel, delivering unparalleled service to our discerning guests. Your role will involve assisting with various enquiries, arrivals, departures, and amenities, ensuring a seamless experience for all.

You will welcome guests with personalized service, connecting them with their rooms, facilities, and efficiently moving their bags to their rooms. As a brand ambassador, you will promote and share your insider knowledge about Sydney and the local area, providing our guests with an exceptional level of service expected from a premium luxury hotel.

**Key Requirements**

We are looking for someone who is refined, personable, knowledgeable, proactive, meticulous, and curious. You should have:

  • Similar experience in customer service or service-focused environments with a luxury product
  • Immaculate personal presentation and grooming
  • A genuine passion for meeting people from all over the world and ability to communicate easily and naturally
  • An unrestricted driver's license required for all roles

**What We Offer**

We provide:

  • Full-time employment
  • Free meals on shift
  • Paid birthday leave
  • Enhanced parental leave program
  • Proactive paid wellness and mental health days
  • Exclusive colleague discounts across IHG Hotels

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with us.

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