Ambassador of Luxury

1 day ago

Sydney, New South Wales, Australia beBeeAttendant Full time $40,000 - $58,000

Delivering Exceptional Luxury Experiences as a Beverage Attendant

Join our team to provide personalized service and create memorable moments for guests.

  • Undertake general waiting duties, ensuring impeccable standards of cleanliness and attention to detail.
  • Ensure timely and accurate receipt of monies, maintaining cash handling procedures and accuracy at all times.
  • Assist in implementing and maintaining departmental procedures and standard operating checklists.
  • Maintain open communication with guests, promptly addressing their requests, comments, and concerns.

We seek a motivated and results-driven individual who embodies the art of French hospitality, upholding our high standards and delivering exceptional luxury experiences.

To excel in this role, you must possess excellent communication skills, experience in a similar capacity, and a proven track record of providing outstanding customer service.

Responsibilities Include:
  • Perform tasks in a timely manner, prioritizing guest satisfaction and ensuring seamless service delivery.
  • Collaborate with the Outlets Manager to develop and implement training programs, enhancing ambassador skills and knowledge.
  • Follow up on guest feedback, escalating matters to the Supervisor and Assistant Manager when necessary.
Requirements Include:
  • A highly motivated and proactive attitude, combined with strong problem-solving skills.
  • Experience working in a fast-paced environment, with excellent time management and organizational abilities.

Embody the essence of Sofitel's Brand Standards, providing genuine hospitality that exceeds expectations and leaves a lasting impression.

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