
Store Operations Director
3 days ago
About this role: As a Store Manager, you will play a pivotal part in achieving sales goals, managing daily operations and delivering exceptional customer experiences.
This is an opportunity to lead by example, mentor and coach a high-performing team to achieve sales targets and deliver exceptional customer service. The successful candidate will have strong leadership skills, excellent communication and interpersonal skills, and a customer-first mindset.
Responsibilities:
- Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences
- Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction
- Manage all store administrative tasks, including payroll, banking, and creating efficient rosters
- Recruit, onboard, and train team members while cultivating a positive and supportive work environment
- Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships
- Maintain compliance with company policies and procedures to ensure smooth and efficient store operations
Benefits:
- Work life balance with a 3-day weekend on a fortnightly full-time rotating roster and no Sunday shifts
- Comprehensive online learning program followed by in-store training with your Business Manager
- Access to Management Development Programs for fantastic career pathways to our business
- Wellness Leave - 2 additional paid days of leave per year to focus on your health and wellbeing
- Generous 50% team member discount on our product
- Opportunity to achieve monthly and seasonal bonuses
- Discounted private health insurance through Medibank Private
We celebrate diversity and advocate inclusion, and are committed to building and fostering a diverse and accessible workplace and culture. If you need any necessary access requirements or adjustments throughout the recruitment process, please let us know.
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