Village Operations Director

1 week ago

Forster, New South Wales, Australia beBeeCommunity Full time $104,466 - $119,668
About Our Village Manager Role

At our vibrant community, we're reimagining what retirement living can be.

As a Village Manager, you'll lead daily operations, ensuring residents feel safe and supported. Your key responsibilities will include delivering on the village improvement plan, building strong relationships with residents and committees, managing financial performance, and championing compliance, safety, and wellbeing.

This is an opportunity to inspire and develop your team, helping them deliver outstanding service and care. You'll bring experience in retirement living, property management, hospitality, or a related service industry, along with strong people leadership skills and solid knowledge of budget management and work health & safety.

We're creating communities that go beyond bricks and mortar to become places where people can flourish. Here, you'll lead a team, make a difference every day, and enjoy a rewarding career with growth opportunities.

Key Responsibilities:
  • Lead daily operations to ensure resident satisfaction
  • Deliver on the village improvement plan for continuous growth and improvement
  • Build strong relationships with residents, committees, families, contractors, and the local community
  • Manage financial performance to keep the village sustainable and thriving
  • Champion compliance, safety, and wellbeing across the community
  • Inspire and develop your team to deliver outstanding service and care
About You:
  • Experience in retirement living, property management, hospitality, or a related service industry
  • Strong people leadership skills with a focus on empathy, resilience, and communication
  • Solid knowledge of budget management and work health & safety
  • Confidence with technology and systems to support daily operations and reporting
  • A genuine passion for helping people live well and balance resident needs and business goals
Why Join Us?
  • Balance that works – flexibility to manage work and life
  • Rewards that matter – discounts with major retailers and recognition through awards and events
  • Leave that supports life's milestones – paid parental leave and dedicated grandparents leave
  • Support when you need it – Employee Assistance Program for you and your family
  • Growth and development – study leave and access to learning resources
  • Be recognised and rewarded – peer-to-peer recognition and referral bonuses

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