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HR Systems Leader

2 weeks ago

Charlotte Bay, Australia beBeeProfessional Full time $118,000 - $184,000

Job Summary


We are seeking a seasoned professional to lead our HR systems and operations. The ideal candidate will have a deep understanding of HRIS (ADP Lyric) modules and plug-ins, as well as experience with system management, optimization, and enhancement.


Key Responsibilities
  • System Management: Serve as the subject matter expert for all HRIS modules and plug-ins that support the employee lifecycle.
  • Optimize and Enhance System Processes: Improve efficiency, user experience, data quality, and compliance by optimizing and enhancing system processes, practices, and configurations.
  • Manage Tracking of System Requests: Manage tracking of all system requests to ADP and ensure timely resolution.
  • Investigate and Analyze Issues: Investigate, analyze, test, and resolve issues, bugs, or questions with exceptional customer service.
  • Schedule and Manage Testing Processes: Schedule and manage testing processes for all system changes, including upgrades, implementations, and integrations with other systems.

Process And Delivery
  • Identify and Address Inefficiencies: Identify and address inefficiencies in current HR processes.
  • Leverage Technology: Leverage technology to automate and improve workflows, data management, and reporting capabilities.
  • Lead Operations Team: Lead and manage operations team duties and responsibilities to keep Standard Operating Procedures (SOPs) updated and ensure efficient workflow across all systems and processes.
  • Assist Stakeholders: Assist stakeholders by resolving application and process issues and reporting back to the team.
  • Educate Users: Assist with educating users on how to use ADP, communicating updated features and enhancements, etc.
  • Foster Relationships: Foster productive working relationships with all related groups (Human Resources, Payroll, Benefits, Leave of Absence, Recruiting etc.).

Vendor Management
  • Primary Point of Contact: Serve as the primary point of contact for vendor management, ensuring effective communication and resolution of issues.
  • Coordinate with Vendors: Vendors may include ADP, and may require coordination with Service Now, Five9, etc.

Reporting, Audits And Compliance
  • Conduct Regular Audits: Conduct regular audits of HRIS data to ensure accuracy and compliance with company policies and regulatory requirements.
  • Examples: Examples may include wage compliance.
  • Utilize Data Analytics: Utilize data analytics to drive decision-making and measure the impact of HR operations and employee experience.
  • Provide Regular Reports: Provide regular reports and insights to leadership.
  • Prepare EEO-1 Report: Prepare and submit the annual EEO-1 report to the Equal Employment Opportunity Commission (EEOC).
  • Maintain Employee Records: Ensure accurate classification of employees according to EEO categories and maintain records of race, gender, and job classifications.
  • Create Ad-Hoc Reporting: Create Ad-Hoc reporting and analytics upon request for Human Resources, Payroll, and Benefits Teams.
  • Manage Audit Schedules: Assist in managing audit schedules for Human Resources, Payroll, Benefits, etc.
  • Design Metrics and Dashboards: Lead the design and delivery of metrics and dashboards (e.g., turnover, onboarding, offboarding, tickets, calls)