Lead CX Strategy Manager

**Shape the Future of Customer Experience with Probe CX** At Probe CX, we don't just participate in the industry—we're leading it. As the largest BPO in the Southern Hemisphere, we're on a mission to redefine customer experience through digital innovation. With the BPO/CX sector set to grow by 10% year on year until 2035, there's never been a better time...

Job DescriptionWe are seeking a highly experienced Senior Program Manager to lead new business launches and improve Customer Experience (CX) for our Australia business. As a key member of the Customer Experience team in Sydney, you will be responsible for leading cross-functional projects, driving process improvements, and collaborating with stakeholders to...

Company OverviewAmazon Commercial Services Pty Ltd is a leading provider of customer service solutions, with a strong focus on innovation and excellence. We are seeking a highly motivated and experienced Senior Program Manager to join our Customer Experience (CX) team in Sydney, Australia.About the RoleThe successful candidate will be responsible for leading...

**CX Specialist** An exciting new permanent opportunity has become available within the ANZ DLL team for a CX Specialist. This role aims to exceed the end-to-end needs of our partners and customers and offer an amazing customer experience when doing business with DLL. DLL is looking to accelerate its speed of change to enhance the customer experience via a...

Industry Leading Automotive Innovator - Fast Paced, High Performing Culture - Competitive Salary Package including a fully maintained vehicle A leading global company at the forefront of cutting-edge vehicle design and sustainable mobility solutions is seeking a Digital & CX Manager to lead their digital Customer Experience initiatives and help shape the...

**CX Design Lead** - DCS Clerk Grade 11/12 starting from $139,798 - $161,663, plus employer’s contribution to superannuation and annual leave loading - 2x Ongoing Full-time - Hybrid role, majority time in the Sydney office **About NSW Telco Authority** We work with emergency services and telecommunications carriers to protect communications assets during...

National CX Insights Manager **National Customer Experience Insights Manager** - We are one of Australia's leading healthcare companies! - Fulltime permanent Position based at Sydney CBD! - Join a supportive and friendly team environment, with a great culture. **About us**: - Healius has two main businesses Pathology and Imaging, and three emerging...

Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. - Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself. **About the Role** As...

Amazon Commercial Services Pty Ltd Job OverviewWe are seeking a highly skilled Program Director to lead our Customer Experience (CX) team in Sydney, Australia. The successful candidate will be responsible for overseeing the launch of new business initiatives, eliminating defects, and improving CX for a portfolio/category of the Australia business from a...

Chapter Lead, Customer Strategy **Chapter Lead, Customer Strategy** Marketing and Corporate Affairs (MCA) works with all parts of the Group as a trusted partner to enhance and protect CBA's brand and reputation, increase the bank's competitive advantage and deliver customer and business value. The purpose of the Group Research and Insights team is to...

**Chapter Lead, Customer Strategy** Marketing and Corporate Affairs (MCA) works with all parts of the Group as a trusted partner to enhance and protect CBA’s brand and reputation, increase the bank’s competitive advantage and deliver customer and business value. The purpose of the Group Research and Insights team is to provide evidence of a...

**Description**: **Our mission and where you fit in** At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching...

Head of CX Delivery - Cloud Communication Leader This impressive CX technology and services market leader delivers elegant, customised CX software platforms to a range of enterprise customers across the region and with an ever-increasing customer and project portfolio this has heralded the requirement for Head of CX Delivery to lead and manage the delivery...

Great opportunity to drive continuous improvement in our Qantas Digital & Customer Experience business unit - Develop data and insights to make recommendations for significant commercial and customer value - Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud to see that spirit in our people today....

**A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

Country Road Group (CRG) is embarking on a transformative journey to position itself for growth, leveraging its scale, capabilities, and culture as a House of Brands.We are seeking an experienced Ecommerce CX Operations Specialist to join our team. In this role, you will be responsible for supporting the strategic development and operational execution of...

About the RoleAmazon Australia is seeking a highly motivated Program Manager to lead the Customer Experience (CX) team in Sydney. The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business from a customer service perspective.Key...

A new adventure awaits…  How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our...

???? **Exciting Opportunity for a Manager in Strategic Design** ???? Are you a strategic thinker with a passion for Human-Centered Design, Customer Experience, and Innovation? My client is making a mark on human experiences that are powered by human centred design. **Role Overview**: As the Strategy Manager, you will be the visionary force behind the HCD,...

Job Expectations A fantastic opportunity at nbn, as a Principle CX Designer, reporting to the Executive Manager CX Design. A bit about your role As a Principal CX Designer, you will identify opportunities for the CX Design capability to add value within critical domains (e.g. Residential, Fibre Deployment, New Developments). You will lead end-to-end...