Customer Experience Agent/Vehicle Detailer

2 weeks ago

Brisbane Airport, Australia The NRMA Full time
Job Overview

SIXT Australia is seeking a skilled Rental Vehicle Specialist to join their team at Brisbane Airport. This is a casual position, requiring flexibility to work between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all clients.
  • Manage rental agreements, including opening and closing procedures.
  • Sell additional rental products to customers, maximizing revenue opportunities.
  • Inspect and record vehicle damage, maintaining accurate records.
  • Deliver vehicles between sites, ensuring timely and efficient service.
  • Maintain a clean and safe working environment, adhering to company standards.
Requirements
  • Flexibility to work a varied schedule, including evenings and weekends.
  • Excellent customer service skills, with a strong focus on building relationships.
  • Ability to work independently, with minimal supervision.
  • Strong attention to detail, with a focus on accuracy and quality.
  • Current unrestricted Provisional or Full Driver's Licence.
  • Full working rights in Australia.
Benefits
  • $ per hour (Award rate) + casual & shift loadings + generous monthly incentives.
  • Travel discounts on SIXT car rental, cruises, and accommodation at NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership, including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more.
  • Discounts on NRMA insurance products, including car & travel.
  • Uniform and staff car parking provided.
  • Employee Referral Program, with a potential $2,000 referral bonus payment.

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