Customer Experience Agent/Vehicle Detailer

5 months ago

Melbourne Airport, Australia The NRMA Full time
Job Description

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer  to join the team at Melbourne Airport . 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:

Opening and closing rental agreements Selling additional over the counter rental products Managing reservations and organising fleet  Speaking with customers face-to-face, over the phone, and via email Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer Inspecting and recording vehicle damage Delivering vehicles between sites Maintaining a clean and safe working area 

Qualifications

Flexibility to work between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays Exceptional customer service skills and/or experience  Enthusiastic and driven individual who strives to exceed targets Excellent verbal and written communication skills  Strong attention to detail with a good work ethic  Experience in vehicle detailing or cleaning (preferred but not essential) Current unrestricted Provisional or Full Driver’s Licence  Full working rights in Australia 

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. 

Additional Information

At SIXT Australia, we offer more than just discounts – though you get those too To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:

$ per hour (Award rate) + shift loadings + generous monthly incentives $$ Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more Discounts on all NRMA insurance products including car, home & travel Uniform and staff car parking provided “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year Employee Referral Program where you may be eligible for a $2,000 referral bonus payment

At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today 

  • Customer Experience Agent/Vehicle Detailer

    4 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    Job DescriptionSIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Melbourne Airport. As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle...

  • Customer Experience Agent/vehicle Detailer

    6 months ago

    Brisbane Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    6 months ago

    Melbourne Airport, Australia SIXT Australia Full time

    Company Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent/vehicle Detailer

    4 weeks ago

    Brisbane Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/Vehicle Detailer

    4 weeks ago

    Brisbane Airport, Australia SIXT Australia Full time

    Job DescriptionSIXT Australia  is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team at Brisbane Airport. We currently have approx. 30 hours per week available, Monday to Sunday, to meet business demand.As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon...

  • Customer Experience Agent/vehicle Detailer

    6 months ago

    Melbourne Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    5 days ago

    Melbourne, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    4 weeks ago

    Melbourne, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/Vehicle Detailer

    4 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    SIXT Australia Job OpportunityWe are seeking a highly motivated Customer Experience Agent/Vehicle Detailer to join our team at Melbourne Airport.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service, sales, and vehicle presentation. As a Customer Experience Agent/Vehicle Detailer, you will...

  • Experience Agent/Vehicle Detailer

    4 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    SIXT Australia is seeking a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Melbourne Airport.This role involves providing exceptional customer service, identifying opportunities to increase sales, and ensuring all rental vehicles meet SIXT Australia's high standards for cleanliness and presentation.Main Responsibilities:Manage...

  • Customer Experience Agent/Vehicle Detailer | Exceptional Service Professional

    3 weeks ago

    Brisbane Airport, Australia SIXT Australia Full time

    Company Overview:SIXT Australia is a leading car rental company that provides exceptional customer experiences. We are committed to delivering high-quality services and products that meet the needs of our customers.Salary: $28.69 per hour + casual & shift loadings + monthly incentivesJob Description:We are seeking a Casual Customer Experience Agent/Vehicle...

  • Customer Experience Agent/vehicle Detailer

    6 months ago

    Melbourne Airport, Australia SIXT Australia Full time

    Company Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent

    6 months ago

    Melbourne Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    6 months ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    4 weeks ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    6 months ago

    Melbourne Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    4 weeks ago

    Perth Airport, Australia SIXT Australia Full time

    Job DescriptionSIXT Australia is on the lookout for a Full Time Customer Experience Agent to join the team at Perth Airport.As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. Your key...

  • Customer Experience Agent

    3 months ago

    Perth Airport, Australia The NRMA Full time

    Job Description SIXT Australia is on the lookout for 3x   Casual Customer Experience Agents  to join the team at Perth Airport. As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards.  ...

  • Customer Experience Agent

    1 week ago

    Brisbane Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    6 months ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...