Customer Experience Agent/vehicle Detailer

3 weeks ago

Melbourne Airport, Australia SIXT Australia Full time

Company Description

SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers.

At SIXT Australia, we know our people are what revs up our business. That’s why we’re committed to creating exceptional careers, not just jobs. We’ve created career pathways to support your goals to help you move anywhere in our business and the country.

Health, wellbeing and work/life balance are non-negotiable. That’s why we’re committed to providing a safe and healthy environment and employee perks to support this commitment.

**Job Description**:
SIXT Australia is seeking a **Casual Customer Experience Agent** dual role to join the team at **Melbourne Airport**.

As a Customer Experience Agent, you will be required to provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures. Your key responsibilities will include:

- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer
- Inspecting and recording vehicle damage
- Delivering vehicles between sites

**Qualifications**:

- Exceptional customer service skills and/or experience
- Enthusiastic and driven individual who strives to exceed targets
- Excellent verbal and written communication skills
- Strong attention to detail with a good work ethic
- Flexibility to work on a rotating shift roster - 7 days shift work including weekends and public holidays
- Current unrestricted Provisional or Full Driver's Licence
- Full working rights in Australia

Additional Information

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

- ** $27.66 per hour + casual loading & shift loadings + generous monthly incentives $$**:

- Up to 50% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends
- Discounts on MyNRMA products and roadside assistance
- Accommodation discounts and VIP extras to the NRMA Award winning Tasmanian Lodges, Hotel and NRMA Holidays Parks and Resorts
- Access to exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
- Uniform will be provided
- Staff car parking available
- Flexibility to work on a rotating shift roster - 7 days shift work including weekends and public holidays
- Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
- Great team environment with full on-the-job training and support to help your achieve your goals and reach your potential

  • Customer Experience Agent/vehicle Detailer

    4 weeks ago

    Brisbane Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    3 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    Company Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent

    4 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    22 hours ago

    Melbourne Airport, Australia NRMA Motoring & Services Full time

    **About SIXT Australia** SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Vehicle Detailer

    3 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Vehicle Detailer

    4 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    3 weeks ago

    Adelaide Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we’re turning car rental on its head. Challenging it. Fixing it. Transforming it. Because we believe that car rental should be more like a road trip - something to look forward to! We’re taking the everyday and making mobility memorable. We believe that it’s important to always go that extra mile and provide...

  • Vehicle Detailer

    3 weeks ago

    Melbourne Airport, Australia SIXT Australia Full time

    Company Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Vehicle Detailer

    3 weeks ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Vehicle Detailer

    4 weeks ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Vehicle Detailer

    4 weeks ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Vehicle Detailer

    4 weeks ago

    Perth Airport, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Vehicle Detailer

    1 week ago

    Adelaide Airport, Australia Budget car & truck Rental Full time

    Budget Car & Truck rental has a casual position available to work on weekdays and weekend shifts at the Adelaide airport branch. Attractive penalty rates for the weekends and public holidays. Applicants preferred who are available for morning/afternoon shifts and flexible to work around Adelaide metro locations. The position works well alongside university...

  • E-commerce Experience Architect

    11 hours ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    About the RoleWe're seeking an experienced Digital Product Owner to lead the development of our e-commerce platform and Travel Agent Portal. In this role, you'll be responsible for shaping the end-to-end booking experience, ensuring a seamless and intuitive interface for customers and travel agents alike.Your key objectives will include optimizing and...

  • Customer Service Agent

    4 weeks ago

    Melbourne Airport, Australia Wymap People Full time

    ASAP Start - Penalty Rates - Airport Location Wymap People are currently seek a Customer Service Agent to support our leading Ground handling client on a long-term ongoing basis. **About the role**: - Working in a fast paced environment - Entering data into required systems - Working with customers **About you**: - Basic numeric and literacy skills -...

  • Vehicle Service Agent

    22 hours ago

    West Melbourne, Australia Personnel Placement Specialist Full time

    **Vehicle Service Agent** Melbourne Airport **Job Id:3036** **About the Role** As a Vehicle Service Agent, you are a key component of our operations. This position is directly responsible for the cleaning of the interior and exterior of our vehicles to ensure they are in the best condition possible for our customers! **What you’ll do** - Prepare the...

  • Customer Service Agent

    4 weeks ago

    Sydney Domestic Airport, Australia Wymap People Full time

    Immediate Start - Family-Friendly Workplace - Career Progression **Role**: Customer Service Agent - Transport **Location**:Brighton Le Sands NSW **Status**: Permanent Full Time **About us**: Wymap Group is the leading provider of Transport and People Solutions for the Aviation Logistics industry across Australia and New Zealand. Offering specialised...

  • Vehicle Cleaner/detailer

    4 weeks ago

    Melbourne, Australia HERTZ Full time

    _Ace Rental Cars is a brand operated by The Hertz Corporation, a global leader in car rentals. With locations across Australia and New Zealand, Ace customers are focused on getting the most out of their adventure. Our goal is to be the very best at what we do by renting cars better than anyone else._ - To continue our success in the future of car rental,...

  • Customer Experience Specialist

    1 week ago

    Melbourne, Australia Percepta Full time

    Customer Experience Specialist AU-VIC-Melbourne **Description**: The **Customer Experience Specialist (CXS)** will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on...

  • Customer Service Officer

    7 days ago

    Perth Airport, Australia Europcar Australia Full time

    **Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Goldcar has an exciting opportunity for you!** **We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Goldcar Perth Off Airport team on a full time...