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Expert Infrastructure Support Specialist

3 weeks ago

Canberra, ACT, Australia beBeeAdministration Full time $100,000 - $150,000
Job Title: System Administrator

We are seeking a skilled and experienced System Administrator to join our team. In this role, you will be responsible for the support, maintenance, and ongoing improvement of client ICT Service Desk environments.


Key Responsibilities:
  • Provide day-to-day administration and support of client systems, servers, and infrastructure.
  • Monitor system health, capacity, and performance using appropriate tools and dashboards.
  • Respond to and resolve escalated service requests and incidents in a timely manner.
  • Administer Service Desks across several government networks with varying sizes and classifications.
  • Ensure that service operations adhere to relevant standards and best practices.

Requirements:
  • Experience supporting Microsoft technologies such as Windows Server 2016/2019/2022.
  • Experience supporting virtualisation platforms (e.g., VMWare, Nutanix, Hyper-V).
  • Working knowledge of network fundamentals (e.g., TCP/IP, VPN, firewalls, routing/switching).
  • ITIL V3/4 Foundation Certification.
  • NV1 Security clearance (with the ability to upgrade to NV2).