
Business Process Coordinator
1 week ago
Job Title: Business Process Coordinator
">This role plays a pivotal part in delivering exceptional customer experiences through seamless sales support and order management.
">The ideal candidate will be responsible for:
">- Providing product information, delivery details, pricing, etc.">
- Directing calls effectively and liaising with operational teams, marketing, technical support, services, and sales.">
- Processing all incoming customer purchase orders (direct and dealer) according to known pricing and promotions within territory responsibility.">
- Initiating deliveries and invoicing based on territory responsibilities.">
- Maintaining accurate contact, account, and customer information in the CRM system (e.g., adding or deleting contacts and documenting key discussions).">
- Supporting the dispatch of goods for designated areas.">
- Ensuring all complaints are documented in the CRM system.">
- Providing administrative support using Microsoft Office applications as required.">
- Delivering an outstanding customer experience.">
This is a full-time contract position requiring Monday-to-Friday availability with flexibility to work weekends if needed. The successful candidate will possess excellent communication skills and the ability to collaborate effectively within a team environment.
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