Customer Service Representative

4 weeks ago

Docklands, Victoria, Australia MLC Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Melbourne-based Customer Contact team as a Customer Service Representative.

As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

You will work closely with our coaches and leaders to develop your skills and knowledge, and will have the opportunity to progress to more complex customer queries and support our advisers with their enquiries.

We offer a dynamic and supportive work environment, with a focus on employee growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About You

To be successful in this role, you will need to have:

  • A background in customer service or a related field;
  • Proven reliability and an ability to work in a fast-paced environment;
  • Experience working to and achieving KPIs;
  • Excellent verbal and written communication skills, as well as empathy and customer centricity;
  • Competency in different mediums of technology, with an ability to pick up different operating systems;
  • Self-drive, with the ability to work well autonomously and within a team;
  • Exceptional work ethic and a strong willingness to learn.
What We Offer

We offer a range of benefits and opportunities to support your growth and development, including:

  • A generous salary package, including monthly RDOs and participation in our short-term incentive program;
  • Opportunities for career progression and professional development;
  • A supportive and inclusive team culture, with a focus on employee well-being and work-life balance;
  • Access to a range of employee benefits, including additional lifestyle leave and our Family Life hub.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    1 week ago

    Docklands, Victoria, Australia HOBAN Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at HOBAN Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    3 weeks ago

    Docklands, Victoria, Australia JB Hi-Fi Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at JB Hi-Fi Online. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, live chat, and email.Key Responsibilities:Respond to...

  • Customer Service Representative

    4 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Melbourne-based Customer Contact team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the first point of...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a Customer Service Representative to join our Melbourne-based Customer Contact team at MLC Limited. This is a permanent opportunity for those looking to start or progress their corporate career.As a Customer Service Representative, you will be responsible for assisting customers with simple enquiries, taking payments, updating...

  • Customer Service Representative

    4 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Melbourne-based Customer Contact team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the first point of...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia JB Hi-Fi Full time

    Customer Service RepresentativeJB Hi-Fi is seeking a Customer Service Representative to join our Online Team in a temporary casual capacity for the busy Christmas period.The role of a Customer Service Agent will primarily involve taking inbound calls, providing support in Live Chat, and answering emails from customers who require assistance with new or...

  • Customer Service Representative

    1 week ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a Customer Service Representative to join our Melbourne-based Customer Contact team. This role is ideal for those looking to start or progress their corporate career.As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, answering their queries, and resolving any...

  • Customer Service Representative

    4 weeks ago

    Docklands, Victoria, Australia TSA Group Full time

    {"title": "Customer Service Representative", "description": "Transform the way hearing healthcare is perceived and experienced around the world with TSA Group and Amplifon. As a Customer Service Representative, you'll be at the forefront of this change, handling a mix of inbound and outbound calls to assist customers through warm and cold leads, helping them...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia JB Hi-Fi Full time

    Customer Service RepresentativeJB Hi-Fi is seeking a Customer Service Representative to join our Online Team in a temporary casual capacity for the busy Christmas period.The role of a Customer Service Agent will primarily involve taking inbound calls, providing support in Live Chat and answering emails from customers who require assistance with a new or...

  • Customer Service Representative

    10 hours ago

    Docklands, Victoria, Australia HOBAN Recruitment Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at HOBAN Recruitment. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service by...

  • Customer Service Representative

    4 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Melbourne-based Customer Contact team as a Customer Service Representative. This is an exciting opportunity to kick-start or progress your corporate career in a dynamic and supportive environment.As a Customer Service Representative, you will be responsible for...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    We are seeking a skilled Customer Service Representative to join our Melbourne-based Customer Contact team at MLC Life Insurance. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is a permanent opportunity for a Customer Service Representative to join our team and...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    We're seeking a Customer Service Representative to join our Melbourne-based Customer Contact team. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our clients.With a generous salary package and a supportive team culture, you'll have the opportunity to develop your skills and grow your career with...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia HOBAN Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at HOBAN Recruitment. As a key member of our Banking and Finance team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide high-quality customer service and support to clients via phone, email,...

  • Customer Service Representative

    2 weeks ago

    Docklands, Victoria, Australia HOBAN Recruitment Full time

    At HOBAN Recruitment, we are seeking a skilled Customer Service Representative to join our team in the Banking and Finance industry. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Deliver outstanding customer service and support to clients via phone, email, and...

  • Customer Service Representative

    3 weeks ago

    Docklands, Victoria, Australia Medibank Full time

    About the RoleWe are seeking a highly motivated and empathetic individual to join our Overseas Customer Service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our valued customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesProvide a...

  • Customer Service Representative

    3 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Melbourne-based Customer Contact team as a Customer Service Representative.As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, responding to their inquiries, and resolving any issues in a timely...

  • Customer Service Representative

    4 weeks ago

    Docklands, Victoria, Australia MLC Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Melbourne-based Customer Contact team as a Customer Service Representative.As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, responding to their inquiries, and resolving any issues in a timely...

  • Customer Service Representative

    3 weeks ago

    Docklands, Victoria, Australia HOBAN Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at HOBAN Recruitment. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Utilize your excellent communication skills to build rapport...

  • Customer Service Representative

    1 month ago

    Docklands, Victoria, Australia Medibank Full time

    About the RoleWe are seeking a highly motivated and empathetic individual to join our Overseas Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our valued customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide a quality service for...