Top Banking Career Opportunity in Sydney

4 weeks ago

Sydney, New South Wales, Australia ANZ Full time

About Us

  • We're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
  • The role of Banking Consultant/Personal Banker is ideal for those who have exceptional customer focus and are passionate about delivering on our Customer Promises to ensure customers leave as strong advocates of ANZ.

In this role, you will be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience. You will provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.

Key Responsibilities:

• Provide a seamless branch experience by meeting each customer's end-to-end banking needs
• Be part of a collaborative team and act as a role model and peer coach
• Contribute to a significant uplift in customer engagement and advocacy
• Actively participate in and support bank programs and initiatives
• Ensure compliance with ANZ and branch policies and procedures

What will your day look like?

You will have the opportunity to work closely with customers to understand their financial goals and provide tailored advice and solutions. You will also be responsible for actively participating in and supporting bank programs and initiatives, and ensuring compliance with ANZ and branch policies and procedures.

Requirements:

To grow and be successful in this role, you will ideally bring the following:
• Exceptional customer focus - retail experience is an advantage
• Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
• Ability to multi-task and highly adaptable to change and ambiguity,
• Willingness to work in a collaborative team environment,
• Sound understanding of compliance, and
• Excellent communication and interpersonal skills.
Estimated Salary: $65,000 - $80,000 per annum, depending on experience.

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