HVAC Air Conditioning Senior Service Technician

1 week ago


Sydney, New South Wales, Australia My People Solutions Full time
About the Role

We are seeking a highly skilled and experienced HVAC Air Conditioning Senior Service Technician to join our team at My People Solutions.

The successful candidate will be responsible for providing exceptional customer service, developing and maintaining strong customer relationships, and ensuring delivery of all services in accordance with contractual and manufacturers requirements.

Key responsibilities include:

  • Providing a high standard of customer service to clients from first contact to installation completion.
  • Sharing knowledge, experience, and technical support to on-site employees and team members, contractor and sub-contractor teams, tradespersons, and technicians.
  • Following company policies and procedures to ensure ongoing compliance and completion of all paperwork required in a timely manner.
  • Assisting in building out the service delivery team.

Requirements

To be successful in this role, you will need:

  • Certificate III in Air Conditioning and Refrigeration or Refrigeration and Air-Conditioning or Electrotechnology (Refrigeration and Air Conditioning).
  • Current RAC01 Refrigerant Handling Licence.
  • Construction Industry White Card (Mandatory).
  • Tradesperson Certificate (Highly Regarded).
  • Driving Licence and access to a reliable vehicle.

Skills and Experience

The ideal candidate will have:

  • Possession of 3+ years HVAC installation experience.
  • Able to distinguish between various HVAC equipment, have experience of servicing and maintaining various types and brands of HVAC units, and with a strong mechanical aptitude.
  • A sound understanding of WHS systems and processes with a safety-first approach to all worksites, ensuring risk assessments and safety adjustments are established.
  • Clear communication skills both written and verbal, excellent problem-solving and customer service skills.
  • Honest and reliable self-motivated individual with the ability to follow instructions and work alone, as well as work effectively within a team and display a professional company image.
  • Must be physically fit, able to work safely at heights when required, with the ability to climb, stoop, balance, crouch, crawl, and/or kneel continually.
  • Must be punctual and reliable and willing to provide a National Police Check.

Benefits

A great salary is on offer to the right candidate, and a range of development opportunities to take your career to a new level.

This role is planned to be on the road for 4 days a week with 1 day in the office, offering a great work-life balance and opportunities for career growth.



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