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Clinical System Specialist
3 weeks ago
As a seasoned technology expert, this role is responsible for providing critical support to the day-to-day operations of Clinical Systems/ IT applications.
Key Responsibilities:- Provide technical assistance for clinical (CTMS, eTMF & Vault Safety) and IT systems with GxP categorization as per company defined service level agreements.
- Manage user access and user roles for clinical (CTMS, eTMF & Vault Safety) and IT systems with GxP categorization in accordance with applicable SOPs.
- Deliver comprehensive training to users on clinical IT systems and applications across all regions, while serving as a subject matter expert.
- Establish and maintain liaison relationships with vendors and IT teams for maintenance changes and upgrades.
- Lead and execute testing for system upgrades, new releases, and change management initiatives in collaboration with Clinical Systems, IT, and business stakeholders.