Estee Lauder Counter Manager
3 weeks ago
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills in a fast-paced retail environment.
Key Responsibilities:
• Lead and develop a high-performing team of Sales Associates to achieve sales and customer service targets
• Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
• Provide inspirational, authentic, and personalized customer service
• Manage inventory, facilities, and cash reconciliation
• Create and execute in-store events to drive sales and customer engagement
• Work collaboratively with the team to achieve sales and customer service targets
Requirements:
• Proven retail management experience preferably within cosmetics
• Ability to provide inspirational, authentic, and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
About Us:
Estee Lauder Companies is a leader in the prestige beauty industry, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. We value diversity of thought and people and are committed to creating a workplace that is inclusive and respectful.
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
How to Apply:
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
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