Estee Lauder Counter Manager

6 days ago


Brisbane, Queensland, Australia Estée Lauder Companies Full time
Job Title: Counter Manager

Job Summary:
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
- Lead, coach and develop a high-performing team of Sales Associates to achieve sales, customer service and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and leadership of a high-performing team
- Provide inspirational, authentic and personalized customer service
- Manage inventory and facilities, including cash reconciliation
- Analyze sales data and create business plans to achieve sales targets

Requirements:
- Proven retail management/assistant retail management experience preferably within cosmetics
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office

About Us:
We are a leader in prestige beauty, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you.

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