Estee Lauder Counter Manager

4 weeks ago


Brisbane, Queensland, Australia Estée Lauder Companies Full time
Estee Lauder - Counter Manager - QLD Brisbane - Part-timeJob Overview: We are seeking a highly skilled and motivated Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Provide inspirational, authentic, and personalized customer service
  • Manage inventory, facilities, and cash reconciliation
  • Experience in creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Ability to work in a team environment and provide coaching and development opportunities to team members
  • Proficient in Microsoft Office
About Estee Lauder Companies: We are a leader in the prestige beauty industry, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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