Estee Lauder Counter Manager
4 weeks ago
Key Responsibilities:
- Lead and develop a high-performing team to achieve sales and customer service targets
- Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
- Provide inspirational, authentic, and personalized customer service
- Manage inventory, facilities, and cash reconciliation
- Experience in creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proven retail management/assistant retail management experience preferably within cosmetics
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Ability to work in a team environment and provide coaching and development opportunities to team members
- Proficient in Microsoft Office
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