Senior Customer Experience Lead

Role OverviewNAB Canberra is seeking an experienced Senior Consultant to drive the delivery of a market-leading loyalty proposition. Key objectives include driving growth in customers, deposits, and Bank of Choice.Deliver strategic roadmaps for Personal Everyday Banking loyalty offers and rewards programs.Support the planning, testing, design, and execution...

Job Title: Customer Success ProfessionalAbout the RoleWe are seeking an experienced professional to join our team as a Senior Customer Success Manager. As a key member of our organization, you will be responsible for establishing long-term relationships with our customers and delivering exceptional customer experiences.About the Job DescriptionThe primary...

Lead Customer Experience Manager - CanberraWe are seeking a highly skilled professional to lead our store team and drive exceptional customer experiences. The successful candidate will be responsible for creating a positive and inclusive work environment, coaching and developing team members to achieve their full potential, and delivering outstanding sales...

Job SummaryWe are seeking an experienced professional to lead stakeholders and project teams in generating journey maps, service blueprints, and service models. This role will drive the development of customer-centric solutions that meet business objectives.About the Role:Lead stakeholders and project teams to generate journey maps, service blueprints, and...

Job TitleAps6 Senior Complaints OfficerAbout the RoleThe Aged Care Quality and Safety Commission seeks a highly skilled individual to join our team as a Senior Complaints Officer. In this role, you will be responsible for making positive improvements for people receiving aged care, their supporters and service providers.You will use a range of techniques to...

**Job Overview:**We are seeking an experienced leader to spearhead our Enquiry Team. The successful candidate will be responsible for driving team performance, fostering a culture of excellence, and delivering exceptional customer experiences.**Key Responsibilities:**Lead a dynamic team to achieve high-performance standards.Foster a collaborative and...

Job Opportunity:We are seeking an exceptional leader to manage our retail branch, focusing on delivering outstanding customer experiences and driving business growth.About the Role:Prominent Branch Manager responsible for overall performance through coaching, leadership, and strategic directionMain objective is to drive sales activities to achieve business...

About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Bras N Things Canberra City store. This is a full-time position, working 38 hours per week.You will be responsible for leading by example, creating memorable customer connections, and assisting in the training and development of your team to help...

Customer Experience StrategistOur company works with organisations and communities to turn the imaginable into reality. We enable our customers, communities and countries to thrive by shaping their own futures.Job DescriptionThe Customer Experience Strategist is a pivotal role responsible for orchestrating customer and employee experiences. This role acts as...

About This RoleThis is a challenging opportunity to lead a high-performing team and play a key role in delivering exceptional IT services to our customers. The successful candidate will have strong leadership skills, a deep understanding of service management principles, and the ability to drive business outcomes.Key Responsibilities:Lead a team to deliver...