Senior Customer Experience Manager

2 days ago

Canberra, ACT, Australia beBeeCustomerExperience Full time $112,382 - $137,723

Job Opportunity:

We are seeking an exceptional leader to manage our retail branch, focusing on delivering outstanding customer experiences and driving business growth.

About the Role:

  • Prominent Branch Manager responsible for overall performance through coaching, leadership, and strategic direction
  • Main objective is to drive sales activities to achieve business objectives by identifying cross-sale opportunities
  • The ideal candidate will deliver a superior customer experience, ensuring team members understand its importance
  • This role involves managing the performance and strategic development of the branch and its relationship with the wider Retail division

Key Requirements:

  • Proven management experience with the ability to inspire and influence others
  • Possess a passion for delivering exceptional customer experiences and commitment to quality
  • Able to work collaboratively as a part of a team and demonstrate resilience, self-motivation, and energy
  • Have a keen eye for detail to ensure transactions are completed efficiently and accurately
  • Appreciate and respect the diversity of customers

Benefits:

  • This opportunity offers the chance to lead a high-performing team and contribute to the success of the organization
  • An excellent platform for professional growth and development in a dynamic environment
  • The chance to make a meaningful impact on customer lives and build strong relationships

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