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Customer Service Representative

2 months ago

Silverwater, New South Wales, Australia Adbri Full time

### Job Title: Customer Service Officer

### Job Summary

We are seeking a highly skilled and motivated Customer Service Officer to join our team at Hy-Tec, a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil, and residential construction sectors.

### Key Responsibilities

* Ensure safety, health, and environment standards are maintained in the workplace
* Provide exceptional customer service by answering customer calls professionally and efficiently
* Take and input concrete orders within an allocated section of the Sydney Metropolitan concrete business
* Maintain constant and adequate communication with plant staff and other departments within the business as required

### Requirements

* Commitment to health, safety, and environment policies and procedures
* Good communication and interpersonal skills to effectively communicate with drivers, managers, and staff
* Strong understanding of the Sydney metropolitan area
* Accuracy and consistency are essential, along with exceptional customer service skills
* Proven customer service experience is required, and good problem-solving abilities and a good work ethic are necessary

### About Us

Hy-Tec is a fully owned entity of Adbri Limited, a constructions materials and industrial minerals manufacturing company that has been building a better Australia since 1882. Adbri's respected brands employ over 1500 people and together provide cement, lime, concrete, aggregates, concrete products, and industrial minerals nationally.

### Why Join Us

At Hy-Tec, we put safety first and recognize that diversity in our workforce drives innovation, encourages creativity, and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.