Store Leadership Team Member

1 day ago

Newcastle, New South Wales, Australia beBeeLeader Full time $89,825 - $112,945
Job Overview

The Store Leadership Team Member plays a pivotal role in the store leadership team, directly impacting the sales floor and guest experience every day.

Key Responsibilities
  • Leadership and People Development
    • Provide direct feedback, coaching, mentoring, and career path guidance to team members to enhance their skills and knowledge.
    • Develop and maintain product and company expertise through appropriate communication channels to drive business results.
  • Guest Experience Management
    • Evaluate guest needs and provide technical product education to deliver exceptional customer experiences.
    • Interact with guests to assess and fulfill their unique requirements.
    • Resolve guest feedback and address concerns or escalations to ensure guest satisfaction.
  • Collaborative Team Environment
    • Contribute to a respectful and inclusive team environment by fostering open communication and celebrating individual differences.
    • Establish supportive relationships with all team members to promote teamwork and collaboration.
    • Work collaboratively with team members to optimize guest experiences and support store operations.
  • Operational Excellence
    • Provide salesfloor leadership, planning salesfloor coverage, and making informed decisions to maintain efficiency.
    • Analyze business data and metrics to evaluate progress toward goals and make data-driven decisions.
    • Manage product presentation tasks according to established standards to ensure a cohesive brand image.

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