Customer Experience Leadership Role

1 week ago


Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $115,000

This leadership position requires a customer-centric individual to drive sales targets and business goals by mentoring and leading a team of customer service professionals.

The successful candidate will have expertise in developing and maintaining strong customer relationships through effective training and development in the customer solutions function.

  • A proven track record in customer service leadership is essential.
  • High proficiency in Google Suite, SAP, and other relevant systems is required.
  • Strong business acumen and commercial awareness are necessary.

Key Responsibilities:

  • Maintain a safe and healthy work environment.
  • Train, mentor, and coach team members to ensure top performance.
  • Re-engage with dormant or lost customers to achieve new business opportunities.
  • Develop and implement strategies to meet allocated sales targets.
  • Manage customer credit limits and update pricing strategies.


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