Customer Service Leadership Role
6 days ago
Our organization seeks a seasoned leader to drive exceptional customer experiences as a Team Leader for our Customer Service division.
As a results-driven professional with leadership experience, you will be responsible for mentoring and developing a high-performing team of Customer Service representatives.
Your key responsibilities will include:
- Leading and motivating your team to deliver outstanding customer service
- Coaching and developing team members to handle complex customer queries effectively
- Managing sales targets, recruiting new talent, and ensuring seamless onboarding processes
- Effectively monitoring and improving call quality through regular coaching sessions
- Collaborating with cross-functional teams to analyze data and drive business growth
- Ensuring accurate data entry and processing on our CRM system
- Managing risk, escalations, and providing effective cover during management's absence
In this role, you will have opportunities for career advancement, salary increases, and earning potential through uncapped commission and company bonus schemes.
If you are a charismatic leader with a track record of success in call center leadership, we invite you to consider this exciting opportunity
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Customer Service Leadership Role
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $80,000 - $120,000Leadership Opportunity in Customer ServiceAs a seasoned professional, we are seeking a talented individual to lead our customer service team. In this leadership role, you will work closely with the team to drive daily operations, support valued customers and promote business growth.Drive daily operations of the customer service team through effective...
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Customer Service Leadership Role
2 weeks ago
Brisbane, Queensland, Australia beBeeManager Full time $76,515 - $78,700Job OverviewThis is an exciting opportunity to take on a leadership role in our customer service operations. As a Customer Service Manager, you will be responsible for leading and elevating our client's customer service team.Key ResponsibilitiesLead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance,...
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Leadership Role in Customer Service
2 days ago
Brisbane, Queensland, Australia beBeeContactCentre Full time $100,000 - $150,000The role of a Team Leader Contact Centre is to oversee the day-to-day operations of a customer service team.Key responsibilities include coaching and supporting team members, driving team performance, handling escalated queries, and ensuring compliance with relevant regulations.RequirementsPossession of RG146 Superannuation qualificationsMinimum 3 years'...
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Leadership Role in Customer Service
6 days ago
Brisbane, Queensland, Australia beBeeCustomerExperience Full time $90,000 - $110,000Job TitleA Leader in Customer Experience ExcellenceWe are seeking a seasoned professional to lead our Customer Care Centre, driving exceptional customer experiences and digital strategies. As a key member of our leadership team, you will play a pivotal role in establishing and overseeing the sustainability of our Level 1 support function.The successful...
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Customer Service Leadership Role
2 weeks ago
Brisbane, Queensland, Australia beBeeService Full time $76,515 - $78,500Job Title: Service Excellence LeadWe are seeking a seasoned customer service professional to spearhead our client's customer service operations.Key Responsibilities:Lead, mentor and motivate a team of customer service specialists to achieve high performance and continuous improvement.Manage the full employee lifecycle including recruitment, onboarding,...
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Customer Service Leadership Role
6 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $70,000 - $110,000Customer Service Leadership OpportunityAs a leader in our customer service team, you will be responsible for guiding and supporting your colleagues to deliver exceptional results.To achieve this, you will need to possess strong leadership skills, commercial awareness, and excellent communication abilities.**Key Responsibilities:**Lead and manage a team of...
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Customer Service Leadership Role
7 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $50,000 - $80,000Job TitleA leading supermarket chain is seeking a skilled Customer Service Manager to oversee the operations of its customer-facing team.Key ResponsibilitiesManage a small team, including roster creation, stock counts, and order generationProvide leadership in a competitive environmentSupervise team members and liaise with managementAbout UsWe are a retail...
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Customer Service Manager
2 weeks ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,800Customer Service Manager Job SummaryThis is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment.You will be responsible for overseeing the entire customer journey from initial inquiry to post-sales support ensuring every interaction reinforces our client's reputation for excellence and expertise.
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Brisbane, Queensland, Australia beBeeCustomerService Full time $90,000 - $120,000Job OverviewWe are seeking a Customer Service Manager to lead our dynamic team at our Brisbane depot. This is a full-time leadership role in a fast-paced, KPI-driven environment where you will drive service excellence and optimize processes.">Key Responsibilities:Lead & develop a team of customer service and warehouse professionals, fostering a culture of...
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Leadership Role
7 days ago
Brisbane, Queensland, Australia beBeeMembership Full time $85,000Job Title: Membership ManagerAre you a sales professional looking to excel in a leadership role?As a Membership Manager at our fitness club, you will lead a dynamic team of Member Support Consultants (MSC) to achieve membership growth and deliver exceptional member experiences.The ideal candidate will have proven sales and customer service expertise, with...
