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Hotel Operations Manager

2 months ago

Perth, Western Australia Capital Hotel Group Full time
Hotel General Manager Opportunity

We are seeking an experienced Hotel General Manager to lead the Avenue Hotel and drive success for the Capital Hotel Group.

Key Responsibilities:
  • Oversee the day-to-day operations of the hotel, including front office, housekeeping, food and beverage, kitchen, and maintenance.
  • Promote excellence in guest satisfaction and service.
  • Develop and implement effective rates management strategies.
  • Manage budgets and targets, ensuring financial stability and growth.
  • Communicate effectively with all departments, ensuring accurate and timely reporting.
  • Ensure compliance with company procedures and maintain relevant documentation.
  • Coach and develop staff, aligning with operational objectives and policies.
  • Oversee rostering and optimize human resource allocation and performance.
Requirements:
  • Extensive hotel experience at a management level.
  • Experience in Food and Beverage operations.
  • In-depth knowledge of front office systems.
  • Highly organized with great attention to detail.
  • Strong understanding of the hotel industry.
  • Ability to work and make decisions under pressure.
  • Highly motivated with strong leadership skills.
  • Effective leader, mentor, and coach.
  • Strong interpersonal and communication skills.
  • Experience in managing Human Resources processes.
  • Occupational Health and Safety qualifications/skills.

Please answer the following questions as part of your application:

  • Do you have experience preparing work rosters?
  • Which of the following statements best describes your right to work in Australia?
  • Do you have professional housekeeping experience?
  • How many years' experience do you have as a Hotel General Manager?
  • How many years' experience do you have in Human Resources (HR)?
  • Have you worked in a role that requires a sound understanding of OH&S/WHS?
  • How many years of people management experience do you have?
  • Have you worked in a role where you were responsible for yield management?