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Hearing Care Professional

1 week ago

Hervey Bay, Australia Hearing Australia Full time

Hearing Australia is a trusted leader in the hearing health sector, dedicated to supporting and empowering individuals across Australia.

We are seeking a highly skilled and motivated Customer Service Officer to join our team. As a key member of our frontline support team, you will play a critical role in delivering exceptional customer service and support to clients of all backgrounds.

Your primary responsibility will be to greet clients, respond to counter and telephone enquiries, and provide administrative support as required. You will also have the opportunity to work closely with our clinicians to identify client needs and provide professional advice.

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are passionate about providing exceptional customer service and making a positive impact on people's lives, we encourage you to apply.

  • Respond to client enquiries and provide information on our services
  • Greet clients and manage the front counter
  • Provide administrative support to clinicians and other team members
  • Identify client needs and provide professional advice