Customer Service Ambassador
6 days ago
Hearing Australia is a trusted leader in hearing health, committed to empowering people through support and service. As a Customer Service Officer, you will be part of a dedicated team that helps children and adults navigate complex medical administration with exceptional care.
You will greet clients, attend to counter and telephone enquiries, cover reception duties, and undertake general administration tasks such as booking appointments and processing claims. Your expertise will also extend to liaising with clients from diverse backgrounds, including those with complex needs and multicultural or Aboriginal and Torres Strait Islander backgrounds.
About the Role- Provide exceptional customer service and support to clients
- Liaise with clinicians to provide clinical services and offer professional advice
- Contribute to the provision of hearing aid repairs and troubleshooting
- Promote Hearing Australia's values and mission
We believe the successful candidate will thrive in a client-centered environment where they can make a genuine impact on people's lives.
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