Restaurant Operations Manager

1 week ago


Braybrook, Victoria, Australia Guzman Y Gomez Full time

Restaurant Operations Manager

Guzman y Gomez Mexican Kitchen is seeking a skilled Restaurant Operations Manager to lead our team during busy service periods. As a Restaurant Operations Manager, you will be responsible for motivating and engaging the team, championing our food safety and food quality standards, and delivering exceptional customer experiences.

Key Responsibilities:

  • Lead the team during busy service periods
  • Motivate and engage the team
  • Champion food safety and food quality standards
  • Deliver exceptional customer experiences

Requirements:

  • Experience leading or supervising a team within a busy environment
  • Experience delivering exceptional customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

What We're Looking For:

  • Experience leading a team within a busy, high volume environment
  • Bring energy, passion, and a positive attitude
  • Give our customers the best experience
  • Be a team player and contribute to an inclusive team
  • Capable of working in a fast-paced environment
  • Full working rights in Australia is required

What You'll Do:

  • As a Restaurant Operations Manager, you will be responsible for leading a dynamic team to deliver exceptional operations and customer experiences
  • Monitor store performance during a shift, taking ownership of achieving targets and goals
  • Ensure our food is the best and that all food safety procedures are followed
  • Maintain a safe and clean restaurant to provide our customers and staff with a safe and healthy environment
  • Manage the customer experience and make sure our customers want to come back
  • Learn – you will have incredible opportunities to learn about restaurant operations, managing people, understanding business metrics, the list goes on

What's in It for You:

  • Free merch/uniform
  • Training, development, and growth opportunities
  • Flexible work hours
  • Working in a fun and passionate team
  • Crew team building activities and competitions
  • Discounted meals
  • Cultural celebrations – Day of the Dead and Cinco de Mayo

Guzman y Gomez Mexican Kitchen is committed to serving the freshest fast food with the best local ingredients. We're obsessed with food and bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch, and dinner.



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