Risk Management Lead
3 weeks ago
At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleAs an Assurance Management Lead in our Complaints, Remediation & Events Value Chain team, you'll play a key role in monitoring and advising on Complaints, Remediation, and Event Management. This role focuses on the events management and remediation uplift ASIC program, involving continuous touchpoints with the project team to assist in designing controls, reviewing uplifted process documentation, and ASIC closure packs.
You'll drive improvement in risk capability, culture, and awareness, promoting Operational Risk Management across the business. Our team is dedicated to delivering the Events Management and Remediation Program activities in line with regulatory obligations and the I.AM framework.
Key Responsibilities- Support the business to deliver the Events Management and Remediation Program activities in line with regulatory obligations and the I.AM framework, including:
- Adequacy of control environment to mitigate risks and meet policy requirements within Risk Appetite
- Review of ASIC closure packs and provision of feedback as needed
- Review of documented processes and procedures
- Designing controls
- Appropriateness and effectiveness of tactical and strategic actions to address Risk response
- Assessment of risk exposures and their incorporation in strategic planning discussions
- Management assessment and response to Operational Risk Scenarios
- Adequacy of response to reportable events
- Participate in Business and/or program forums, such as steering committees and risk assessment workshops, to provide insight and advice, ensuring appropriate consideration of operational risk and compliance issues
- Assist the broader team to understand the impact of the events management and remediation program on risk profiles, operational risk, and compliance incidents, audit findings, customer complaints, control testing, etc. results to identify potential compliance insights/issues
- Identification and analysis of risk data to support risk-based decision making and associated procedures and tools
To succeed in this role, you'll bring:
- Experience of developing and implementing a regulatory compliance and risk management strategy across multiple business units
- Analytical skills to analyse Remediation, and event management risk and controls data from multiple sources to identify, assess, and measure trends and patterns
- Experience of working within the Op Risk Framework, including detailed knowledge of Operational Risk Management Process
- Experience of working with external bodies relevant to regulatory obligations (e.g., industry bodies)
- Proven ability to identify pragmatic solutions to managing risks and deliver against risk management objectives
- Deep technical knowledge of risk and compliance regulation and frameworks
- Experience in managing designing and managing controls across the business
- Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
- Ability to look at things differently, challenge the status quo, and innovate
- Proven ability to identify pragmatic solutions to managing risks and deliver against this
- Experience in risk management or internal/external audit, coupled with significant banking and finance industry knowledge
- Experience in managing high-performing teams within environments facing significant change and workload
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 68010.
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