
Home Loan Specialist
5 days ago
A successful mortgage broker plays a pivotal role in helping individuals achieve their homeownership dreams. As a retail mortgage broker, you will be an integral part of our team, fostering trust and confidence in your local community.
About the Role
This is a fantastic opportunity to leverage your sales or customer service experience and drive growth within your store. You will be responsible for managing customer enquiries, providing expert lending advice, and supporting customers throughout the entire loan journey.
- Manage Customer Enquiries: Develop and maintain strong relationships with customers, addressing their needs and concerns with precision and care.
- Provide Expert Lending Advice: Utilize your expertise to guide customers through the complex process of securing a home loan, ensuring they receive the best possible outcome.
- Support Customers: Empathize with customers, understanding their individual circumstances, and provide tailored solutions to meet their unique needs.
- Grow Your Business: Leverage our property hub to connect customers with key products and services across the property purchasing journey.
Qualifications and Requirements
To succeed in this role, you will need:
- Certificate IV in Finance and Mortgage Broking: Alternatively, you must demonstrate a willingness to obtain this certification.
- Sales or Customer Service Experience: A background in sales or customer service roles is essential for success in this position.
- Drive and Determination: Demonstrate drive and determination to contribute to the growth of your retail store.
- Passion for Helping Others: Show a genuine passion for helping customers achieve their homeownership dreams.
- Unrestricted Australian Working Rights: Ensure you have unrestricted working rights within Australia.
Why Work with Us?
As a leading mortgage broking brand, we offer:
- Backing from a Recognized Brand: Enjoy the support of a well-established and respected brand in the industry.
- Multiple Income Streams: Earn commission not just on home loans but also on other related services, such as conveyancing and buyer's agents.
- Sticky Customers: Foster stronger relationships with customers by utilizing our property hub throughout the property lifecycle.
- State-of-the-Art Technology: Access cutting-edge platform eliminating admin tasks, streamlining approvals, and delivering better outcomes for both you and your customers.
- Uncapped Earning Potential: Unlock unlimited earning potential with commission-based and salaried roles available in select stores.
- Ongoing Training: Receive ongoing training, mentorship, and business coaching from experienced franchisees.
- Networking Opportunities: Join a national broker community of over 1,300 professionals, offering extensive professional development and networking opportunities.
- Development Pathways: Participate in our Pathways Program, which can lead to store partnerships or even opening a store of your own.
- Supportive Culture: Thrive in a collaborative, values-driven environment with regular events and activities.
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