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Accounts Receivable Specialist

2 months ago

Knoxfield, Victoria, Australia ProQuest Recruitment Full time

Your Role

As a key member of our team at ProQuest Recruitment, the Credit Claims Officer will be responsible for managing the timely and accurate processing of all credit claims (returned/received goods) in a fast-paced and dynamic environment.

Main Responsibilities

  • Correspond with customers to resolve claims and ensure timely resolution.
  • Process credit claims and raise adjustment notes in our Oracle system.
  • Investigate short deliveries and discrepancies, including liaising with transportation companies to resolve issues.
  • Obtain proof of delivery (POD) when required by customers and send rejection notices to customers with documentation as proof.
  • Process debits/reversals in Oracle of credit claims.
  • Input manual claims from customers into Oracle.
  • Investigate RTS's and returns to warehouse and raise credits, if required.

To Succeed

  • Positive attitude and a strong work ethic are essential.
  • Previous experience in accounts receivable or payable in a warehouse environment would be beneficial.
  • Knowledge of credit claims and Oracle is highly regarded.
  • Excellent communication and data entry skills are required.
  • Strong attention to detail and ability to work accurately in a fast-paced environment.

Benefits

  • $73,000 plus superannuation and discretionary bonus.
  • Monday to Friday, 38 hours per week.
  • A genuine career opportunity within a dynamic and growing company culture.