Cloud Infrastructure Specialist

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time

Discover a unique opportunity to join Amazon's Data Center IT Operations team as a Cloud Infrastructure Specialist. In this role, you will be responsible for installing and troubleshooting the infrastructure that supports the AWS cloud. This includes working with logistics and other teams to maintain daily operations.

About the Job:

As a key member of our team, you will design, install, and maintain the world's largest computing infrastructure. You will work on changing the face of cloud technology in the region by collaborating with software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

Responsibilities:

  • Escalation point and technical troubleshooter for all Systems and problems
  • Deep diving into Linux server issues
  • Remediation of physical layer outages, both Systems & Network
  • Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
  • Install & configure racks of hosts in line with internal SLAs
  • Triage & resolve trouble tickets for all devices in your region
  • Physical replacement of server and network device parts
  • Ensure correct rotation of parts & spares
  • Enforcing Amazon's Security Best Practices
  • Interact with third-party vendors & contractors
  • Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs
  • Participate in and deliver on a number of high-impact small to mid-scale projects

Requirements:

  • 2+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma

About Amazon:

At Amazon, we value diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Compensation:

$105,000 - $130,000 per year (estimated salary based on location and industry standards)

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