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Retail Store Manager

2 months ago


Sydney, New South Wales, Australia SPORTSCRAFT - Store Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to lead our team at Sportscraft QVB Store. As a key member of our retail management team, you will be responsible for driving store performance, sales, and customer satisfaction.

Key Responsibilities
  • Team Management: Lead and motivate a high-performing team to achieve sales targets and deliver exceptional customer service.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth, manage inventory, and optimize visual merchandising.
  • Operational Excellence: Ensure seamless store operations, including stock management, cash handling, and customer service.
  • Customer Experience: Foster a culture of customer-centricity, ensuring every customer interaction is positive and memorable.
  • Business Partnerships: Build strong relationships with stakeholders across the business, including regional managers, district managers, and suppliers.
Requirements
  • At least 2 years' retail management experience in a high-end or premium retail environment.
  • Demonstrated experience in driving store performance and achieving sales targets and KPIs.
  • Proven ability to lead, coach, and motivate team members in a fast-paced retail environment.
  • Results-driven with strong analytical, strategic, and problem-solving skills.
  • Strong interpersonal and communication skills.
  • The ability to prioritize tasks and expectations.
  • An obvious love for fashion and a strong sense of personal style and presentation.
What We Offer
  • 50% discount on all brands.
  • Up to $3000 clothing allowance per year.
  • Monthly and seasonal bonus potential.
  • An Employee Assistance Program for you and your family.
  • Paid Parental Leave.
  • Recognition and Service awards.
  • Employee Referral Program.
  • APG Academy - a structured training and development program to grow your career.