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Technical Support Specialist
2 months ago
The Queensland Department of Education is seeking a highly skilled and dedicated School Technical Officer to join our team. As a key member of our education technology team, you will play a critical role in supporting the operation of our school's information and communication technology (ICT) network services.
Key Responsibilities:
- Provide technical advice, instruction, and assistance to staff and students on the effective use of ICT tools and equipment.
- Assist in the provision of in-service training to staff on the effective application of ICT tools to achieve educational services to students.
- Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities.
Requirements:
- Strong technical knowledge of server hardware and configuration, and networking peripherals.
- Understanding of Local Area Networks and Wide Area Networks.
- Experience using remote support tools to support servers and workstations remotely.
- A high or good level understanding of PC desktop and laptop systems, Apple iPads, and printer support.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please attach a brief resume including contact details for 2 referees. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
