Oracle Hospitality Implementation Consultant

2 weeks ago


North Ryde, New South Wales, Australia Oracle Full time
Job Description

We are seeking an experienced Oracle Hospitality Implementation Consultant to join our team.

About Us

As a world leader in cloud solutions, Oracle is committed to expanding its inclusive workforce and promoting diverse perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Salary

The estimated annual salary for this position is $80,000-$110,000 depending on location and experience.

Job Responsibilities
  • Implement Oracle Hospitality products onsite or remotely to high standards of quality & technical ability.
  • Install, configure, train, transition, and support Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures.
  • Impart Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best use of and maximize the benefit of the products and maintain the products post-engagement.
  • Manage, entry, track, and escalate Service Requests, Oracle Service Cloud tickets, and enhancement requests.
  • Resolve or escalate project risks and issues to the Project Manager in a consulting engagement and manage project scope, deliverables, and timeline within a consulting engagement for the tasks assigned.
  • Fully file project status reports and other project deliverables, timecards, and expenses reports.
  • Stay current and familiar with Oracle product new releases and new features.
  • Obtain and maintain current certification in products and Major Account accreditations.
Requirements
  • One to three years' industry experience.
  • Tertiary qualification in Information Systems or similar, Hospitality, Business, or Event Management field.
  • Knowledge of hotel front office management procedures.
  • Professional written and spoken English.
  • Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint.
Benefits

Oracle offers a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, let us know by calling +1 888 404 2494, option one.



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