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Customer Service Ambassador

4 weeks ago

Chatswood, Australia EG Australia Full time

We are currently seeking a Customer Service Ambassador to join our frontline Fuel team at EG Chatswood East store. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive experience for our customers.

About the Role

  • Deliver outstanding customer service by being approachable, friendly and knowledgeable about our products and services
  • Promote our products and fantastic deals to increase sales and drive business growth
  • Operate point of sale and monitor fuel/stock deliveries to ensure seamless operations
  • Maintain a safe working environment at all times and adhere to company policies and procedures
  • Maintain effective merchandising and stock control to ensure premium presentation of our stores

What We're Looking For

  • A confident attitude and an energetic approach to every day
  • Excellent customer service skills and attention to detail
  • Ability to work in a fast-paced environment and adapt to changing situations
  • A great communicator who is solutions-focused
  • Previous retail experience preferred but not essential

What's In It For You?

  • A competitive salary of $33.99 per hour (aged 20yrs & over) + annual bonus opportunities
  • Access to a range of employee discounts through the Booster platform
  • Save on fuel with our Team Fuel Discount when you fill up at EG
  • Free financial and health & wellbeing counselling
  • Opportunity to grow your career across our expanding national network

About Us

EG Australia is a leading consumer retail group with a commitment to delivering a modern retail offer and becoming the chosen destination for quality food, coffee and fuel. With over 6,000 fuel and convenience sites across Europe and the US, we bring a wealth of experience to our Retail Operations in Australia.